Effective January 29th, 2012, the dimensional weight factor of 166 will be applied to all domestic and international shipments, including Puerto Rico.All Saturday recovery shipments will be charged the agreed ACX rate by zone.All domestic shipments are subject to Federal Excise Tax when applicable.Fuel surcharge methodology may be amended from time to time without notice All rates are subject to a fuel surcharge according to the DHL ACS surcharge amounts.Rates to be applied are described in Shipper’s tariff agreement by zone and product type.DHL will notify Shipper with-in two business days after tender of any change to the chargeable booking weight. In order to avoid the application of rules A or B above, adjusted weight and dimensions must be called into the ACS Booking Center (1-80) prior to tendering the freight to a DHL facility or appointed agent.ĭ. Shipments tendered when the booked weight is less than the actual weight – Once tendered to the carrier, if the chargeable weight of a shipment exceeds the booked or dimensional weight by the lesser of 15% or 150lbs, the shipment will be billed at the higher chargeable weight, and all service guarantees are forfeited.Ĭ. For clarity, this means that no reduction in charges will be allowed after tender, even if the chargeable weight is found to be less than the booked weight, as capacity is reserved using the higher booked weight.ī. Shipments tendered when the booked weight is more than the actual weight - Once tendered to the carrier, shipments will be billed at the higher of chargeable or booked weight and / or dimensions.
Failure to perform this task may result in the non-transportation of the shipment or the application of standard, non-discounted rates.ĭHL’s shipment charges are calculated using the greater of actual or volumetric weightĪll shipments tendered are subject to reweighing and verification of dimensions and the following rules will be applied:Ī. Customs, Exports Click here to expand or collapse this sectionĪll shipments must be booked prior to tender either via the DHL booking system (CMS), via the DHL ACS Call Center, or via DHL’s appointed sales agent, ATC Aviation.Īll special pricing requests including “lane sector”, “negotiated”, “contract” or “ad-hoc” pricing must be included at the time of booking either by using the applicable fields in the online booking screen, or by requesting the special rate when making a booking via the Call Center. “DHL” herein refers to DHL Aviation ACS.ġ. If Shipper requires greater protection, shipper must arrange its own additional insurance coverage.ĭHL does not offer additional insurance coverage or protection. “Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier.Ī “waybill” shall include any label produced by DHL automated systems, “house” air waybills, “master” air waybills, or consignment notes and shall incorporate these Terms and Conditions.Įvery Shipment is transported on a limited liability basis as provided herein. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected. (“Terms and Conditions”)When using DHL’s services you, as “Shipper” is agreeing on your behalf and on behalf of anyone else with an interest in the Shipment that these Terms and Conditions shall apply from the time that DHL accepts the Shipment, unless otherwise agreed in writing by an authorized officer of DHL.
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